Frequently Asked Questions
Everything you need to know about your Afnan Perfumes experience.
Are Afnan perfumes 100% authentic?
Yes, all fragrances sold on our platform are 100% authentic, sourced directly from our manufacturing facilities and official distribution channels to ensure the highest quality standards.
How long does the shipping process take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs clearance.
What is your return policy for fragrances?
Due to the nature of beauty products and for hygiene reasons, we only accept returns on unopened and sealed items within 14 days of delivery. If a product arrives damaged, please contact our support team immediately.
How should I store my perfume to maintain its longevity?
To preserve the scent profile and potency, store your perfume bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
Do you offer international shipping?
Yes, we ship our exclusive fragrance collections worldwide. Please note that international orders may be subject to local import duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as secure digital payment options like PayPal and Apple Pay for a seamless checkout experience.